Terms & Conditions
Last Updated: 10.07.2024
Welcome to Sky Designers. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. Please read them carefully.
1. Acceptance of Terms
By using our website and services, you agree to comply with and be bound by these terms. If you disagree with these terms, please do not use our website or services.
2. Services
Sky Designers provides a range of services including, but not limited to, graphic designing, social media handling, and social media promotions. We reserve the right to modify or discontinue any service at any time without notice.
3. Use of Services
You agree to use our services only for lawful purposes. You agree not to take any action that might compromise the security of the website, render the website inaccessible to others, or otherwise cause damage to the website or its content.
4. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Sky Designers and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our express written permission.
5. User Content
You may be able to post content, such as comments or reviews, on our website. By posting content, you grant Sky Designers a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, and display such content in any media.
6. Privacy
Your use of our website and services is also governed by our Privacy Policy. Please review our Privacy Policy for information on how we collect, use, and protect your personal information.
7. Payments
All payments for services must be made in accordance with the terms agreed upon at the time of purchase. We reserve the right to change our prices at any time.
8. Limitation of Liability
Sky Designers will not be liable for any damages arising from the use or inability to use our website or services. This includes, but is not limited to, direct, indirect, incidental, punitive, and consequential damages.
9. Indemnification
You agree to indemnify and hold Sky Designers harmless from any claims, losses, liabilities, damages, and expenses (including attorney's fees) arising from your use of our website or services, or any violation of these terms.
10. Governing Law
These terms shall be governed by and construed in accordance with the laws of Democratic Socialist Republic of Sri Lanka. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Democratic Socialist Republic of Sri Lanka.
11. Changes to Terms
We reserve the right to change these terms at any time. Your continued use of our website and services following any changes indicates your acceptance of the new terms.
12. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
- By email: jsskydesigners@gmail.com
- By phone: 077 950 7298
Privacy Policy
Privacy Policy
Last Updated: 19.05.2024
Sky Designers ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, process, and share personal information from visitors to our website and users of our services. By using our website, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
We may collect personal information that you provide directly to us, such as:
- Name
- Email address
- Phone number
- Mailing address
Usage Data
We may also collect information on how the website is accessed and used ("Usage Data"). This data may include information such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
How We Use Your Information
Sky Designers uses the collected data for various purposes:
- To provide and maintain our services
- To notify you about changes to our services
- To allow you to participate in interactive features of our website when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our services
- To monitor the usage of our website
- To detect, prevent, and address technical issues
- To fulfill any other purpose for which you provide it
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this Privacy Policy:
- With service providers who assist us in operating our website and conducting our business, so long as those parties agree to keep this information confidential.
- When required by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- To protect and defend the rights or property of Sky Designers.
- To prevent or investigate possible wrongdoing in connection with our services.
- To protect the personal safety of users of our services or the public.
- With your consent, in any other case.
Security of Your Information
The security of your personal information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: jsskydesigners@gmail.com
- By phone: 077 950 7298
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Refund Policy
Last Updated: 10.07.2024
At Sky Designers, we strive to provide high-quality services to our clients. If you are unsatisfied with your purchase, we're here to help.
1. Refund Eligibility
Refunds are available under the following conditions:
- The service provided does not match the agreed-upon scope or quality.
- The project is cancelled by Sky Designers before the completion date.
- A written request for a refund is submitted within 2 days of the service delivery date.
2. Non-Refundable Services
Certain services are non-refundable, including but not limited to:
- Custom graphic design work after approval by the customer to enter the agreement.
- Completed social media campaigns.
- Services that have been fully executed and delivered as per the agreement.
3. Requesting a Refund
To request a refund, please follow these steps:
1. Email us at jsskydesigners@gmail.com or contact via WhatsApp (077 950 7298) with your order details, including the project name, date of purchase, and a detailed reason for your refund request.
2. Our team will review your request and respond within 2 business days.
4. Refund Process
- Approved refunds will be processed within 3 business days after approval.
- Refunds will be issued to the original method of payment.
- You will receive a notification once the refund has been processed.
5. Partial Refunds
In certain situations, partial refunds may be granted. These include:
- Services partially completed but not fully delivered as per the agreement.
- Requests made after the 2 day eligibility period but within a reasonable timeframe.
6. Contact Us
If you have any questions about our refund policy, please contact us:
- By email: jsskydesigners@gmail.com
- By phone: 077 950 7298
7. Changes to This Policy
We reserve the right to update or change our refund policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes indicates your acceptance of the new policy.
Thank you for choosing Sky Designers. We value your business and are committed to your satisfaction.
Sky Designers
300/5 Karunagama Keravalapitiya Handala Wattala
Copyright © 2024 Sky Designers - All Rights Reserved.
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